We ask that you give us a call as soon as you are seeking to have your home cleaned. We’ve found that we’re typically able to accommodate quick notices while keeping the standards of our efficient cleaning services.

If you need cleaning within two-three hours of the day you call, please ensure to let us know when you call so we can give you priority attention. 

This is such an excellent question, and we’re so glad you asked. Our highly-skilled cleaners are eager for your home to be as fresh and clean as possible. We ask that you tidy up your living space and place those random items, including kids toys, that have been gathering in some piles in their appropriate places. Don’t worry; we often have those piles too.

If you wish for us to change your linens, we ask that you leave a clean set of bedding sheets (fitted, flat, pillow cases) on top of each bed that is to be serviced.

Thank you in advance for helping us ensure you have the best cleaning experience possible!  

We wish for your home cleaning to be as stress-free for your pet as it is for you. If your pet prefers to have its own space while people are in your home, feel free to place them in a safe and secure location.

If you have a furry loved one that is particular about who you let in your home, we ask that you secure them outside or in a gated area for the safety of your pet and our cleaning crew.

If you plan not to be home when our cleaning team arrives, we ask that you let our team know during your initial consultation so we can establish safe and comfortable protocols for making your home sparkly clean.

At Maids on a Mission, we provide all equipment and green, eco-friendly products that are safe for your family, furry loved ones, and plants.

If you have a product you absolutely love and would like our cleaning crew to use it, please leave it out on the counter. If there are any specific requirements, please leave a small note with your preferences. 

Our intention at Maids on a Mission is to give you back more time in your day so you can “follow your dream, while we clean!”

With that being said, you are not required to be present during your one-time or recurring cleaning service.

Upon establishing cleaning services, we’ll make arrangements for keyless entry into our home.

For those who prefer to be home during the cleaning, no problem, we’re more than happy to work around you as you enjoy relaxation tasks. 

We’re absolutely excited to hear you’re looking to put more time into your day by hiring a professional cleaning service.

At Maids on a Mission, all team members have been thoroughly interviewed by both of our owners, Morris and Tammy and have had an extensive background check performed.

Each member of our team is professional and passionate about holding the standards of the Maids on a Mission code of conducts and policies.

For Maids on a Mission, all employees are fully trained and mentored consistently.

If you have any questions regarding our hiring process, feel free to give us a call at (210) 988-0288.

If you find you need to change your appointment time, simply give us a call at (210) 988-0288, so we’re able to move our mobile cleaning teams schedule quickly.

We ask for you to give us a 24-hour notice when rescheduling any service.

While we always go above and beyond to ensure that your home is as sparkly clean as possible, we do have a few guidelines in place to protect both you and our Maids on a Mission employees. With our eco-friendly green cleaning products, we’re more than happy to clean around, and underneath furniture, leaving it in its exact place. We’re also eager to assist with any cleaning tasks that are on the ground level. If you need us to reach somewhere, we’re happy to utilize our two-step ladder.

These rules make sure that you feel safe and secure while our employees are in your home. We make the extra effort to build a trusting relationship with our local clients so that you can feel more comfortable when using our services.